SHIPPING & RETURN

INTERNATIONAL SHIPPING

We offer worldwide shipping. Please be advised that shipping costs may vary depending on the destination and the weight of the package. 

Standard shipping

15-20 business days – tracking codes included

Express shipping

7-10 business days – tracking codes included

*Malaysia | Singapore | Thailand

For customers in Singapore, Malaysia, and Thailand, we recommend choosing express shipping without tracking, as it is the fastest and most cost-effective option

DOMESTIC SHIPPING (Vietnam)

Instant Delivery

Instant Delivery is available exclusively within Ho Chi Minh City. Your order will be delivered on the same day, and cash payment is accepted upon delivery.

Ho Chi Minh city

Standard shipping: 2-3days – The flat shipping rate is 25.000 VND.

Other Areas

Standard shipping: 3-5 days – The flat shipping rate is 25.000 VND.

EXCHANGE & REFUND

• Please note that we DO NOT accept exchanges or refunds for international orders. Exchanges and refunds are only applicable to customers who are currently in Vietnam or have a valid Vietnamese address. We kindly ask that you review all product details (price, size, color, quantity, and quality) carefully before placing your order.

 

• If there is an issue with your order caused by Red Bean, please contact us within 5 days of receiving your package to request a full or partial refund