Shipping

INTERNATIONAL SHIPPING

WORLDWIDE shipping is available. Please be advised that they shipping cost may vary depending on the weight of the package (including packaging)

Standard shipping

15-20 days – tracking codes included

Start at 12$++ depending on which country you live in and the weight of the package.

Express shipping

5-7 days – tracking codes included

Start at 25$++ depending on the country you live in and the weight of the package.

*Malaysia | Singapore | Thailand

For customers in Malaysia, Singapore and Thailand, we provide Express Shipping, you’ll receive your package within 2-3 days once your orders have been confirmed. The shipping fee starts at 22$++ depending on the weight of the package.

DOMESTIC SHIPPING

Instant Delivery

We provide Instant Delivery service in Ho Chi Minh city only. The package will be delivered to your location within the day and you can pay by cash.

Ho Chi Minh city

2-3days – The flat shipping rate is 25.000 VND.

Other Areas

3-5 days – The flat shipping rate is 35.000 VND.

EXCHANGE & REFUND

• Please understand that we DO NOT accept Exchanges and Refunds of any kinds for international orders; we only accept Exchanges and Refunds when customers are still in Vietnam or have addresses in Vietnam. Therefore, please check the products’ information (price, size, color, quantity, and quality) carefully.

• After you’ve received your package, please inform us within 5 days to receive a full or partial refund in case the error is caused by Red Bean.